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    800-883-7495
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    customerservice@visualapex.com
    SUPPORT PHONE
    800-883-7495

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Review History & Profile

Product & services pricing 10.00/10
Chance of future purchase: 10.00/10
Shipping & packaging: 10.00/10
Customer service: 10.00/10
Return/Replacement policy: 0.00/10
Click a star to Write a Review!
5/5
2018-06-04

Great customer service

"Needed parts and they had everything available. No hassle ordering and quick delivery. Thanks for a great experience!"

Helpful Cool

5/5
2018-05-21

Great service, but website pics need update

"The service was excellent, but the website picture of the replacement lamp I needed was not the same as what I removed from my projector so I had reservations about paying $229.00 for it if it was not correct. Fortunately a salesman assured me that the picture was incorrect and so I ordered the lamp and was very happy. Thank you"

Helpful Cool

5/5
2018-03-18

Excellent

"Extremely fast shipping and product exactly what I wanted. Will recommend to others. "

Helpful Cool

1/5
2018-02-26

Order and Fulfillment are terrible

"My order was shipped two days after I received the conformation. I paid for two day shipping and tracking tells me to expect delivery 8 days after conformation."

Helpful Cool
VisualApexInc's Avatar
VisualApexInc from Visual Apex has responded
Posted Mar-16-2018

“We're sorry that the Lamp was not shipped expedited from the manufacturer, with apology we have reimbursed for expedited shipping”


4/5
2018-01-10

1 complaint

"My only complaint would be how they ship the free hdmi cord separately from the projector, the projector comes from Amazon in about 2 days, the hdmi comes from Washington about a week later...still waiting on mine actually. So if your wanting to use it right away, buy an hdmi cord. Besides that so far so good."

Helpful Cool

5/5
2017-12-28

OMG! Visual Apex is AWESOME!

"Super fast shipping. Excellent highly knowledgeable customer service. I purchased a 100 inch fixed frame. The packaging was bullet proof it was done so well with "double" boxing. I watched the quick 4+ minute video multiple times as I assembled my frame and screen. The final result (after about 90 mins of total time since I am an OCD perfectionist) was an absolute Pro Grade finished fixed frame screen. The velvet wrapped frame is simply gorgeos and website pictures cannot do it justice. I know for a fact many people spend over $1500+ on screens of this quality. If you love doing things for yourself and you have truly demanding standards, then this is a no brainer: Visual Apex is without equal. Save yourself the stress and anxiety of paying mucho $$$ from another retailer, Visual Apex is simply one of the best online shopping experiences you will have. 5 Stars ***** all the way. And the price for my VAPEX screen is almost not believable: I paid $206.00 delivered to my doorstep for a screen that cost up to $2k elsewhere!!!"

Helpful Cool

5/5
2017-12-24

Fast and prompt delivery prices were great

"Visual Apex had the best price around and fast delivery I will order from them again with no problem and awesome customer service."

Helpful Cool

5/5
2017-12-18

Great

"Good price. Great delivery."

Helpful Cool

4/5
2017-12-13

Great Deal on Projector

"There was a little bit of a delay in getting the projector and mount, but I can't complain about the great deal I got. I called customer service and they were able to address the delay issue on the projector because of the manufacturer. I would recommend them to others"

Helpful Cool

5/5
2017-12-07

Faye was great!

"The title says it all. Visual Apex rules"

Helpful Cool

5/5
2017-10-31

Great company to buy from!

"My projector screen came quickly, was packed well, and is a great value! Thanks!"

Helpful Cool

5/5
2017-10-22

I love it

"Excellent product at a super price!"

Helpful Cool

5/5
2017-09-22

The BEST place to order a projector!

"Awesome customer service, and super fast shipping! Thanks!"

Helpful Cool

5/5
2017-07-23

Simple, no Hassle experience

"Purchases my Opoma Gt1080 Darbee and price was great, delivered quickly, with a fullly functional product. All that was looking for!
"

Helpful Cool

5/5
2017-07-19

Delivered as promised!

"Awesome!!!!!!!!! Appreciate the free mount and fast shipping!"

Helpful Cool

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