unitedroutes.com
180 reviews
10.00 / 10
  • ADDRESS
    33162
  •  
  • BUSINESS HOURS
    9AM - 6PM
    GENERAL PHONE
    866-352-8180
    FAX
    786-364-0311
  •  
  • SUPPORT EMAIL
    sales@unitedroutes.com
    SUPPORT PHONE
    866-352-8180

Payment options

  • checkmark icon Visa / Mastercard
  • checkmark icon American Express
  • checkmark icon Discover
  • checkmark icon Money Order
  • checkmark icon COD
  • option not available Check
  • checkmark icon Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • checkmark icon UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • option not available Standard Next Day
  • option not available International
  • option not available 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • option not available Secure Order Processing
  • option not available Require User Registration
  • option not available Guaranteed Security

Other

  • option not available International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • option not available RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile

Product & services pricing 10.00/10
Chance of future purchase: 10.00/10
Shipping & packaging: 10.00/10
Customer service: 10.00/10
Return/Replacement policy: 0.00/10
Click a star to Write a Review!
5/5
2018-07-06

Fast, easy, professional

"I chose united routes to ship a vehicle for me cross country after being referred by a friend in the industry. I placed my order with Kasey who was very professional and assured me they would begin working on my order right away, which they did. I then communicated with Steve in regards to dispatching the ship, who was also very professional and thorough in his explanation of the process once a truck was dispatched. They managed to find a driver who shipped cross country in 3 days, sticking to both the estimated pickup and delivery dates. The price they quoted initially was up front and did not increase with any added fees, etc. Overall a great experience with these guys, would recommend!"

Helpful Cool

5/5
2018-06-06

Great company,the best price,Trust worthy,

"The best company and the best price "

Helpful Cool

5/5
2018-05-18

Easy and painless transport

"After booking with a different company who couldn't meet their pickup date and wouldn't answer any questions, I booked with United Routes who was open and honest about the process and everything went as expected. Highly recommended!"

Helpful Cool

5/5
2018-05-11

Great Experience Coast-To-Coast

"Every time I give a transport to Laki at United Routes it's a stress free experience and done promptly as was this transport from the west coast to the east coast. What you want and need as a customer is all here - great customer service, drivers who are communicative and good prices. Don't hesitate to have United Routes do your transports and don't miss working with Laki."

Helpful Cool

5/5
2018-02-27

Great Job by United Routes

"My Vette was picked up within the window of time I was told. I actually ended not being able to be there on delivery and they worked with me while I got my buddy to take delivery. I just sent them his info and they were in touch with him. Overall very professional. Will use again."

Helpful Cool

5/5
2016-06-28

"honestly had the best service, spoke to the driver directly and the gentleman named Steve Schorr was amazing, submitted my request online and received a call from Steve within the hour with a price and timing for delivery.
Pictures sent upon loading and unloading of the vehicle and full communication the entire time
did not have to worry about a thing
"

Helpful Cool

5/5
2016-06-21

Happy Transport Customer

"From start to finish this was an excellent experience...
Came across Steve Schorr first via online search, shopped the service online looking at several other companies, and came back to Steve. United Routes had the best record, and Steve gave me the answers to my questions that made me feel comfortable entrusting my MB E350 to him and his driver. The transport was LA to Houston. Alex, the driver, picked up the car at the dealer in LA, communicated with me via text, and arrived a day earlier than expected, which was great. I watched him unload the car from the covered carrier, and he was meticulous, professional, and very careful. The car arrived in perfect condition. Steve was available to me throughout the process, and was very responsive, flexible, and accommodating. I highly recommend their service to anyone who wants to ship their vehicle - whether it is a $30,000 sedan or a $400,000 Rolls Royce - they exercised great care and exceeded my expectations.

You will find less expensive transport services out there, but if you want a covered transport, direct delivery, professional driver, high touch customer care and communication, and respectful attention to detail, spend the extra $200 - $300 and arrange your transport through Steve and United Routes...You get what you pay for.
"

Helpful Cool

5/5
2016-06-20

Timely Transport

"United Routes moved my 55 Chevy with care. It's a drag chassis and had special requirements. They were very prompt and had excellent communication. I own a trucking company myself which makes me a strong critic. But was very happy with their service and would use again!"

Helpful Cool

5/5
2016-06-15

Pleased

"Steve, the representative I dealt with, was personable, accessible and worked hard. There were no issues with the delivery. Very pleased. "

Helpful Cool

5/5
2016-06-10

What a sight seeing my 1976 Eldora Convertible getting off the top shelf

"Your employee Bill was very helpful in keeping me informed of when the car would be delivered. He did an exceptional job of making sure the bumper and tailpipe would not drag when unloading this beautiful hunk of steel on 6/10/2016 at Ocean Isle Beach, NC. I thought I could not look as my beautiful was coming off the ramps but no problem at all. I also appreciate Steve working with and setting up the pickup in Port St. Lucie, Fl. A class operation in all aspects of my dealing with you. Will certainly recommend United Routes to any of my friends needing a car moved. Thank again."

Helpful Cool

5/5
2016-06-10

GREAT SERVICE, Curtious and efficient Drivers, would recommend them to anyon.

"Curtious and efficient service I would recommend them to anyone."

Helpful Cool

5/5
2016-06-06

No hassle Franklin

"The 1930 Franklin sedan was picked up (on time) in Seattle WA and I was told how nice the driver Jim was to work with as the car had to be winched onto the truck. I found out how nice when he called about 240 miles from NC. He backed exactly to the spot and helped unload. Everything was exactly as we agreed... protected and safe, on time, and no extra charges. I would highly recommend United Routes and hope to use them again. Steve was a pleasure to work with and explained everything up front. A great experience! "

Helpful Cool

5/5
2016-05-27

"Steve and United Routes made the moving process much easier. They were incredibly communicative and contacted me during each step of the process. I highly recommend United Routes to my friends. "

Helpful Cool

5/5
2016-05-26

Delivering my BABY FJ43!

"If you care about your car as if you would your own child then look no further... Read no further reviews and call United Routes. I can write all the positive remarks like everyone else... It is all true. But know that they care about doing the best job they can. They will treat your vehicle as if it were there own. Hard to find customer service like there's these days."

Helpful Cool

1/5
2016-05-26

Would definitely not hire again

"Two deliveries in two months went badly, that is enough for me to never hire them again."

Helpful Cool
No Avatar
Karl Ove from United Routes has responded
Posted Jun-06-2016

“Firstly, we would like to sincerely apologize for any inconvenience that you may have had from our service. From our understanding, the driver accidentally unloaded in the lot next to you creating an uncomfortable situation for you and your business neighbor. While we do our very best to ensure that things like this are avoided, unfortunately, mistakes do happen. We have discussed the issue with our driver as it is our responsibility to ensure that this does not happen again in the future. We apologize for any unnecessary bother you have experienced and hope you will give us another chance in the future.

Team United”


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