• ADDRESS
    11219
  •  
  • BUSINESS HOURS
    Monday-Friday 9:00 AM to 6:00 PM EST
    GENERAL PHONE
    877-497-1232
    FAX
    n/a
  •  
  • SUPPORT EMAIL
    support@timepiece.com
    SUPPORT PHONE
    877-497-1232

Payment options

  • checkmark icon Visa / Mastercard
  • checkmark icon American Express
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  • option not available Money Order
  • option not available COD
  • option not available Check
  • checkmark icon Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • option not available UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • checkmark icon Priority Next Day
  • checkmark icon Standard Next Day
  • checkmark icon International
  • checkmark icon 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • option not available Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • option not available Require User Registration
  • checkmark icon Guaranteed Security

Other

  • checkmark icon International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • checkmark icon RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile See full Rating history

Product & services pricing 8.55/10
Chance of future purchase: 8.72/10
Shipping & packaging: 9.09/10
Customer service: 8.17/10
Return/Replacement policy: 7.93/10
Click a star to Write a Review!
5/5
2018-04-17

Seiko Order

"Ordered this watch to replace an identical Seiko that had seen its day. By far the best price I could find on line, plus fast shipping. I would recommend shopping around, then check Timepiece.com last for the best price."

Helpful Cool

5/5
2018-04-16

Excellent experience

"Great selection, very fair and reasonable prices. I ordered a citizens eco drive watch for half the price that other retail stores like Kohl’s was selling it for. Shipped and arrived in 2 days. BBB accredited!!
Will buy again and recommend to anyone
"

Helpful Cool

4/5
2018-04-10

Diesel for the win.

"The watch arrived faster than expected, there is a very very small blemish on part of the metal that lays around the face of the watch but its not enough a big enough deal to send it back. All in all I love it and would order from this seller again. Just couldn't give a full 5 stars cause of the one spot being lightly marked"

Helpful Cool

5/5
2018-04-09

Best way to shop

"Wanted to find a watch for my gf 50th birthday. Found a Citizen’s Eco-Drive on line that she wanted then found the same watch at half the price of the original site. Delivery on schedule. She absolutely loves it. Nothing more needs to be said. Great experience "

Helpful Cool

5/5
2018-04-06

Fossil order

"Excellent selection. Excellent pricing and delivery. Will definitely order again."

Helpful Cool

5/5
2018-04-05

Excellent

"Really good prices, no taxes, and my watch was shipped in 3 days. I was kind of skeptic at the begging, but now I am really happy. I will keep shop at Timepiece "

Helpful Cool

5/5
2018-04-03

Very good experience

"Ordered a citizen watch, very reasonable price and quality
Thank you
"

Helpful Cool

4/5
2018-04-02

Price was right, watch is excellent.

"I was a little worried about Timepiece.com because they weren't one of the "usual suspects" for me when it comes to buying watches from non-ADs online, BUT they had good reviews and they had exactly the Swiss automatic model that I wanted at three figures less than my usual sources.

I took a chance figuring that Visa would always protect me if it turned out to be a scam.

Received the watch today. Full OEM high-end packaging, brand new, actual piece is perfect in every way, adjusted the bracelet (has to be done on every new watch with a stainless bracelet) and am wearing it now. Couldn't be happier!

The only reason I didn't go five-stars is because they were a bit slow to ship (which made me nervous at the time). It took two business days (four days total)—and when I reached out to their customer service, they just said they were working on it and it would be in the mail with tracking in the system within 12 hours (actually took about 24 hours after that). Ten years ago this wouldn't have even been a thing, but in these days of Amazon.com I suppose we're all used to confirmation and tracking in short order, not a few days later.

But at the end of the day, fulfillment is fulfillment and they got my purchase here and I'm completely satisfied, especially at the price I paid. Will buy again, and will remember to be a little more patient—but at the same time, I'll give them a gentle nudge to print their labels a bit more quickly so that at least there's a tracking number in the system very quickly for a shopper to compulsively check on. ;-)
"

Helpful Cool

5/5
2018-04-02

The best price and great service

"After deciding on the watch I was looking for, I shopped at various brick & mortar retailers and on-line (including Amazon). No one beat Timepiece.com's price and the item arrived quickly as promised. I will shop here again and can recommend to others"

Helpful Cool

5/5
2018-03-28

Excellent service

"Great prices. Fast shipping. Will absolutely use again. Highly recommendes."

Helpful Cool

5/5
2018-03-19

Great company

"I searched everywhere for a specific watch for my fiance to give him as a gift on our wedding day. I found it here for a fraction of the cost, compared to every other watch store. It arrived quickly and safely. I am grateful and I know my fiance will be surprised. "

Helpful Cool

5/5
2018-03-16

Amazing

"have been looking for the longest time for a specific watch and found it on there website, there web site was so easy to use and quick whole process took about 5 mins from beginning to checkout they updated me when my watch was shipped out and delivered i couldn't be more happier ill def be buying from them again and will tell everyone about the website "

Helpful Cool

1/5
2018-03-15

Is the quality of product good?

"I bought a Citizen watch on Timepiece.com 3 weeks ago. Just e week using this watch, however it has some straches on metal trap and glass face. In addtion, I stop running and work wrong the date although it uses light battery, rarely get low battery. It is an Eco-Drive, almost $200 but it is not worth that money. I suppose that a luxury watch, so it hard to get stratch or wrong work. I am so upset and disappointed. "

Helpful Cool

5/5
2018-03-12

Best price

"They had the best price , and I did a lot of searching."

Helpful Cool

5/5
2018-03-12

Very impressed with this company

"I was very impressed with this company. My order arrived quickly. My watch is beautiful. I paid a great price. Could not ask for more. I will continue to purchase my watches from this company."

Helpful Cool

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