• ADDRESS
    1221 Lamar St #750
    Houston, TX US
    77010
  •  
  • BUSINESS HOURS
    n/a
    GENERAL PHONE
    n/a
    FAX
    n/a
  •  
  • SUPPORT EMAIL
    n/a
    SUPPORT PHONE
    n/a

Payment options

  • option not available Visa / Mastercard
  • option not available American Express
  • option not available Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • option not available UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • option not available Standard Next Day
  • option not available International
  • option not available 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • option not available Online Ordering
  • option not available Online Ordering Tracking
  • option not available Secure Order Processing
  • option not available Require User Registration
  • option not available Guaranteed Security

Other

  • option not available International Order
  • option not available Customer Info. Confidential
  • option not available Customer Support
  • option not available RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile

Product & services pricing 0.00/10
Chance of future purchase: 0.00/10
Shipping & packaging: 0.00/10
Customer service: 0.00/10
Return/Replacement policy: 0.00/10
Click a star to Write a Review!
No Avatar
Verified StarTexPower Shopper

Verified

3/5
2018-06-08

"Got an offer on the first call but wanted to know if there was a better rate, I have been a long time customer."

Helpful Cool

No Avatar
Verified StarTexPower Shopper

Verified

5/5
2018-06-08

"Amazing customer service It’s my first electric company I ear to many histories of high billing of others electric providers Start Tex constellation it’s just right price I’m proud of have them as my provider of electric company"

Helpful Cool

No Avatar
Verified StarTexPower Shopper

Verified

5/5
2018-06-08

"During the change of names we sent payment to wrong PO Box, letters advising change never said to continue to send payment to same PO Box."

Helpful Cool

No Avatar
Verified StarTexPower Shopper

Verified

2/5
2018-06-05

"Initial contact was not truthful requiring another ontact"

Helpful Cool

No Avatar
Verified StarTexPower Shopper

Verified

1/5
2018-06-05

"the guy told me I will be paying 5.5 per kilowatts and now they are charging me 10 cents per kilowatts."

Helpful Cool

No Avatar
Verified StarTexPower Shopper

Verified

2/5
2018-06-04

"Electric is reasonable but customer service is lacking"

Helpful Cool

No Avatar
Verified StarTexPower Shopper

Verified

2/5
2018-06-04

"I like to see daily power uses bill in startex account. So that i can realize how much i am using and control with using power. i don't want to login any other account see anything about power issue. means i like to see everything in same account like other power provider. thanks."

Helpful Cool

No Avatar
Verified StarTexPower Shopper

Verified

1/5
2018-06-04

"The customer services are terrible and rude. I'm leaving StarTex (Constellation)."

Helpful Cool

No Avatar
Verified StarTexPower Shopper

Verified

1/5
2018-06-03

"I can't repeat my thoughts in polite company"

Helpful Cool

No Avatar
Verified StarTexPower Shopper

Verified

1/5
2018-06-02

"Not good since changed to new website. No problem using website before, now can not access my account at all. Customer service no help. Just keep emailing me to do same thing. going to find new provider when contract up in August."

Helpful Cool

No Avatar
Verified StarTexPower Shopper

Verified

5/5
2018-06-02

"Rob was so professional in quickly understanding my question and responding in a warm and friendly manner. He was eager to help me and took pride in assisting me. Rob is a true asset to Constellation!"

Helpful Cool

No Avatar
Verified StarTexPower Shopper

Verified

1/5
2018-06-02

"My Constellation rate is 14.4 cents per KWH. My new rate with the other company is 9.8 cents per Kwh. I added up my 2017 Constellation payments and calculated that I spent $740 to much in 2017. In the past nine years that is more than $7000 over payments. I feel stupid that I didn't learn about this sooner. Your phone reps should be people that speak english as their native language."

Helpful Cool

No Avatar
Verified StarTexPower Shopper

Verified

5/5
2018-06-01

"Instant response. Instant resolution. Happy ending."

Helpful Cool

No Avatar
Verified StarTexPower Shopper

Verified

5/5
2018-06-01

"Awesome customer service skills"

Helpful Cool

No Avatar
Verified StarTexPower Shopper

Verified

4/5
2018-06-01

"I guess i just wasnt sure what to do after talking to two reps different time, based on my usage. I'll check back and look around. I have been with startex since 2006"

Helpful Cool

Share StarTexPower's store rating

StarTexPower is a Merchant Member! Learn more

StarTexPower is a merchant member
StarTexPower participates as a Merchant Member, monitors feedback, and resolves issues. See all 4,216 merchant members.