Great Shopping Experience
"Needed a gift for a friend and found what I needed. Site was easy to use and checkout process quite simple as well."
Very happy with my purchase. Thanks again.
"Very happy with my purchase. Thanks again."
"WilsonDavida, I had a similar experience to yours and everything worked out fine. Just sit tight and wait. My item was just delivered, and it is simply beautiful. As for the lack of response, remember that it is cold and flu season. I have done business with this merchant many times and they always come through. They’re good, honest people. Just be patient. You’ll be satisfied. "
Never delivered, after 29 emails and 365 days!
"Unfortunately, I had a horrible experience with Scottish Lion. I ordered five items exactly one year ago. They've sent me three of those items, and incorrectly sent me multiple other useless packages. I've followed up with my sales associate every two weeks for an entire year. I've repeated the info in my previous emails dozens of time, and the associate never takes the time to read our previous communications, then responds about a week later. As we've now reached the 365 day mark, I've asked for a refund. My experience has been a nightmare."
"Ordered a Wilson Tartan scarf mid-December 2017. Supposedly shipped... BUT nothing was delivered nor any confirmation that it was really shipped.Repeatedly send emails in to check on this order. My credit card was fully charged, but still no product. NOT COOL!!I will still keep trying to get my order shipped and received."
"I've purchased from the Scottish Lion for many years and have never been disappointed."
Biggest Bang for the Buck
"I am ordering ties for my son for Christmas. One website says they are "tailor-made" and it will take at least two weeks. The other is going to try and sneak in a $35.00 shipping charge. Why can't there be a reasonably priced place where I can get what I need? My son is 16 and we are getting him ties from both sides of the family. We have one year left with him, hence the sentimentality factor was playing. Scottish Lion import has reasonably priced ties and the shipping did not cost more than the tie. Thank you very much. I appreciate it very much. It says 3 to 10 business days so I hope you can keep your promise. "
"Easy to use! Lots of choice in my family pattern"
beautiful scarf love it!
"beautiful scarf love it! It came quickly as well."
Shipping to a Different Address...
"I tried to place an on-line order last night for the Jacobean Goblet set. I am in the United States but the recipient is in Glasgow, Scotland. Initially, the site would not let me place the order, saying that Scottish Lion needed to discuss 'shipping methods' with me. I sent in an inquiry and a ticket was opened [UMJT3]. This morning I received a message to please 'finish my purchase' so I went into the Scottish Lion site and it DID let me finish the contact. I checked the 'ship to another address' button and made sure my friend's address was correct. The order was placed. However, when I received the confirmation email a few minutes later, the shipping address is shown to be my own. If Scottish Lion isn't going to allow shipping to another address or international shipping, then that whole section should be eliminated. I use a similar feature regularly when dealing with Amazon.com in order to save on shipping costs."
Love your site!
"Needed to order replacement for moth-eaten Stewart Dress for Mom's funeral. Easy site to navigate for an old f--- like me. And might finally order a kilt someday. THANK YOU."
"It was quick and easy to shop and check out."
Good but unable to pay through PayPal
"Couldn't pay for order through PayPal - had to pay with credit card. My PayPal account is current so I don't know what the problem is."
"Always been very happy with the quality of products and the service I get from The Scottish Lion. Great contributor to the community."
Love this shop!
"They have the most unique products and the site is so easy to use!"
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