• ADDRESS
    78217
  •  
  • BUSINESS HOURS
    n/a
    GENERAL PHONE
    n/a
    FAX
    n/a
  •  
  • SUPPORT EMAIL
    support@poolzoom.com
    SUPPORT PHONE
    1-888-756-9666

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Review History & Profile

Product & services pricing 8.56/10
Chance of future purchase: 8.54/10
Shipping & packaging: 8.63/10
Customer service: 7.41/10
Return/Replacement policy: 7.30/10
Click a star to Write a Review!
5/5
2018-08-17

Excellent

"Great produc, price, service"

Helpful Cool

5/5
2018-08-14

Polaris bag

"Great price. Incredibly fast service!"

Helpful Cool

5/5
2018-08-14

"Used these bags for years do a great job"

Helpful Cool

5/5
2018-08-14

Don't know about product but do about service.

"I didn't get to use the Compasitor for my pool pump due to the pool pump was the problem . i would differently use poolzoom again because of the excellent service and quality of products. I am keeping the Compasitor for a back up in the future."

Helpful Cool

5/5
2018-08-12

Replacement DE filter screens

"The purchase was easy, w got the units in a week....
Dad and I installed them this morning and the pool is now crystal clear in about 10 hours. We were fighting what we thought was alge , but what we were fighting was little bitty tears or worn spots in the old screens.... If we had only known we would have done this last year !
Thanks pool Zoom !
BTW perfect fit
"

Helpful Cool

5/5
2018-08-12

All It’s Cracked Up To Be And More

"I heard a lot of great things about the Dolphin Robotic Pool Vacuum. We ordered the vacuum on Sunday, August 5th and the vacuum arrived on Wednesday, August 8th. We just had standard shipping, so that was super fast. When we got the product out of the box, it was very easy to set up. We started using it the very next day and that was super easy as well. It does a great job cleaning the pool and my wife and I both love watching it climb the pool wall. It even turns at the top of the pool wall and cleans horizontally for a short time before submerging back under the water. It is very cool. The cleaning of the dolphin nautilus’s filters are also a breeze. We love it!"

Helpful Cool

5/5
2018-08-10

excellent

"shipment a little delayed "

Helpful Cool

5/5
2018-08-09

All good

"As advertised. Good value. On time shipping."

Helpful Cool

5/5
2018-08-09

SUPER FAST FULFILLMENT OF ORDER

"THANK YOU FOR YOUR VERY ACCURATE PHOTOS OF PARTS,,SO I CHOSE THE CORRECT PART THE FIRST TIME! & SUPER FAST SHIPPING!"

Helpful Cool

1/5
2018-08-09

In stock, not in stock to unable to ship.

"Worse experience with an internet vendor that I ever had. The website showed they had the caulking in stock, so I ordered it with expedited shipping. After 7 days and no response except the immediate charge to my account paypal of $450. I called them, they informed me after a 10 minute wait the product was out of stock at their warehouse and also the manufacturer. After our conversation, I had requested a sample of the product and the manufacturer's rep called me. I advised him that they didn't have any of the caulking iof the color i needed n stock. He checked and there are cases and cases in their warehouses in various locations. They lied and I suggest you think twice before doing business with them"

Helpful Cool

2/5
2018-08-08

Faulty Caddy

"Nautilus Plus Caddy arrived with vertical aluminum member having screw holes misaligned by 1/4 inch. Had to saw off 1/4 inch of aluminum from the bottom, then file it before it could be attached to the caddy base. This was extremely disappointing considering the superb quality of the Nautilus Plus robotic pool cleaner."

Helpful Cool

5/5
2018-08-08

Easy installation

"For a beginner pool owner. Great"

Helpful Cool

5/5
2018-08-07

Gaskets and lube

"Great price, and quickly shipped "

Helpful Cool

5/5
2018-08-02

Good first experience

"I received my pool vacuum much faster than anticipated with no damage to the box or product. Also got it for $20 off with a promo code so that was an added plus since vacuums are very pricey! I would order from this company again with no doubt."

Helpful Cool

5/5
2018-08-01

Will Buy From Again

"The prices are very reasonable and shipping is extremely fast. "

Helpful Cool

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