WALD DELIVERY SIZE BICYCLE BASKET
"Best deal on an American made WALD bicycle basket! Free shipping to boot!!!"
Excellent Customer Service!!
"My purchase was through Walmart in June. Received item promptly. Had item for about 3 weeks and the plastic hinge that holds the arm started to crack. I contacted CS and explained the issue, they took my order number and asked for a picture. Sent it off and about a week later I received an email advising they were sending a replacement. I never expected a new umbrella, just the part that was damaged. I must say I was impressed. That’s what I call looking out for your customers! Ty OJ commerce! Nicely done!"
Terrible customer service!
" Purchased an item online and the next day they refunded my money and listed the item for $60 more. Refused to honor the original purchase price. "
"I cannot begin to tell how amazing this mirror is! Great value .... it looks like I paid 5 times what I did for it! Just beautiful ! I bought the Rose gold !"
OJ Commerce shipped my dehumidifier for/from Walmart....A Very Good Thing!
"When i ordered a new Whynter dehumidifier from Walmart last month, I saw it would be shipped by OJ Commerce.I had no prior experience with OJ-C, and did not know what to expect.Fortunately, the device was shipped on time, the packaging was not at all marred, and the dehumidifier is performing admirably !Thanks for a good job , OJ Commerce ! "
Terrible return policy
"Don’t tell you about paying for return shipping,or 20% restocking fee ! Bought roll away bed,when I received. The bed was going to have it when my grandson comes to visit! When we set it up he sunk like a rock,mattress way too soft,springs too weak,even though my grandson only weighs 140 lbs. Contacted Walmart,they said we had to send it back by mail to oj commerce,pay return shipping,20% restocking fee, and can’t return mattress! Cost to much so took my medicine learned my lesson buying anything off the internet from these folks!2782088627119"
Excellent and timely service
"I purchased a Corona Stainless Steel ice Chest through Walmart. The transaction was easy, the price was competitive and the the product arrived in excellent condition and was earlier than anticipated."
"I purchased a 2'x3' painting from them through Walmart. First of all - it arrived EARLY! Second - it was a perfect condition. Very happy with my purchase."
"I bought a mouth guard without a strap from them through Walmart and i was happy overall with my purchase. The product was the same and the delivery process was pretty fast. my overall experience with the mouth guard was good and it came with instructions on how to mold it to my teeth. I think i good job around my second time to get a better fit, but it may take just one time fit for others. "
Looks great and I was able to build it!!!
"I bought the Rossville TV Stand with Infrared Quartz Fireplace, and LOVE it!!! I had been searching for a unit like this for some time and most were much more expensive or didn't look good. This unit looks great, and at $277, was unbeatable! And to my surprise, I was able to build it with no assistance! I am not mechanical at all, but was able to follow the directions and got it done. Very happy with this purchase!"
"I purchased a pair of urban design lamps with embroidered shades. These lamps are so beautiful! I am very pleased with my purchase. The price is amazing for the quality of this product. The lamp shades are exquisite. The lamps are well packaged and arrived 2 days earlier than projected. I couldn't be happier!"
Return policy is grossly inadequate
"I am at fault for missing the details of the return policy. Regardless, the return policy seems very unprofessional and as if they intend to stick you with purchases that you are not satisfied with. I bought a desk from Walmart.com that is a different color in person than what is displayed online. It weighs 120 lbs. OJCommerce’s return policy states that I am responsible for the shipping cost and a 20% repacking fee. I would pay more to send it back than I paid for it. They claim “Satisfaction Guaranteed” however, I am not satisfied but stuck with this desk. In this modern age of ecommerce where Amazon, Wayfair, Overstock dot coms all have free return policies on products bigger than mine, it seems apparent that OJCommerce does not stand behind their customer satisfaction guarantee and fully expects us to be stuck with a product we do not like. I will no longer use this company. My order number was 2781985485404."
Great Towel Rack
"We got the towel rack much earlier than expected, at a great price, and in great condition. It was a very good transaction. "
Worst Seller I have Ever Experienced
"Purchased item on eBay at priced listed. Next day received an email from eBay stating that the item had been cancelled at my request and that I would receive a refund. I contacted OJ Commerce stating that I had not cancelled the order. Their response was that the listing was wrong and the price would be adjusted - higher. I contacted eBay and informed them of the situation. They said that this is against their sellers agreement policy as a purchase is a contract. Also because OJ Commerce said that I cancelled the order, I am unable to leave seller feedback on eBay. Ebay is looking into removing "buyer initiated cancellation" so that I can leave feedback on their site. They also are reporting this violation through their escalation channels."
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