• ADDRESS
    11220
  •  
  • BUSINESS HOURS
    Monday to Thursday, 9:00 AM to 6:00 PM EST Friday from 9:00 AM to 3:00 PM EST
    GENERAL PHONE
    212-924-9925
    FAX
    212-924-3108
  •  
  • SUPPORT EMAIL
    orders@jomashop.com
    SUPPORT PHONE
    877-834-1434

Payment options

  • checkmark icon Visa / Mastercard
  • checkmark icon American Express
  • checkmark icon Discover
  • checkmark icon Money Order
  • option not available COD
  • checkmark icon Check
  • checkmark icon Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • checkmark icon UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • checkmark icon Priority Next Day
  • checkmark icon Standard Next Day
  • option not available International
  • checkmark icon 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • option not available Require User Registration
  • checkmark icon Guaranteed Security

Other

  • checkmark icon International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • checkmark icon RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile

Product & services pricing 10.00/10
Chance of future purchase: 10.00/10
Shipping & packaging: 10.00/10
Customer service: 10.00/10
Return/Replacement policy: 10.00/10
Click a star to Write a Review!
4/5
2018-06-06

Classical Longines Watch

"I bought a Longines Master Collection Automatic Men's Watch last month, I found it not convenient to make an return when I changed my mind, However, I returned it and bought another one, though the packing of the watch was a little broken, the watch looks cool, I like it!"

Helpful Cool

5/5
2018-05-15

First time buyer Superb Experience -

"I am so glad I took a chance and ordered a watch from Jomashop. This was my first order and it was seamless, easy and worked like clockwork. I received the watch I ordered in just a couple days. It included the manufacturer documentation, factory packaging and was spotless and perfect. The watch is flawless! I got a very nice Citizen Eco-Drive. I will most definitely order from Jomashop again. I saved money, shipping was fast, the watch is beautiful. What's not to like? Effortless. "

Helpful Cool

1/5
2018-03-20

Product is as bad as service

"Orders 17T2330 and 17T2261 placed on 12/21 both arrived incomplete and in disarray, original manuals are missing and items appear used/not authentic. The plastic tape on them appears to be a suranwrap type of plastic, not original plastic covering used on original Rado watches. The watch tag was removed on one item, manuals missing on both orders. I've been emailing/calling Jomashop since late December, I was promised a call or email back from an Azzi on or around 12/26, nothing received back. I've since made additional calls, was put on hold for well over ten minutes before call dropped, called back again and another lengthy hold time before someone in sales picked up and said they are closed. I've also sent emails, a few reps stated manuals were sent, nothing received to date. Most recently, I received an email from an Emillee, this is now almost two months since my initial call to Azzi, too little and too late as I need a refund for items. She stated manuals were sent and had tried to reach me by phone, I've received no calls from her or anyone at Jomashop.com to date. I called today, 2/19 and spoke with a manager, she requested photos of items even though it is past 30 day return time frame. As I attempted to explain to her, the orders are incomplete first of all. Second, the items are boxed and ready to return. I believe photos are irrelevant at this point as orders are incomplete and past return time frame, which is not my fault as Ive been in contact with Jomashop since late December and I've stated I need to return prior as they are incomplete, suspect they are fake/used. I received two additional emails today with information to return, no prepaid return label. Their live chat rep refused to send any label without photos of items. Again, I do not believe there is any point as it is past return time frame and they can simply deny refund even with photos. They seem to miss the point the orders are incomplete without manuals, simply do not care.

Most recently, I received a message on trustpilot.com from a Roe Adler to call him...
He left his number to reach out in regard to my review, I called him without reaching resolution. It appears he merely wanted to discuss my reasons for making such review, could not provide resolution I am looking for which I believe he plainly stated. He seemed to insist I just went ahead and made negative reviews without trying to resolve matter first, which is not true. Long story, short, the call was a waste of time. If you post a review, he will leave his number but wont be able to offer you resolution. It appears this is done so as to save face.
"

Helpful Cool

1/5
2018-01-10

Late product.

"Product wasn’t in stock so I had to pick another that was in stock but it really wasn’t so I still had to wait an extra week for them to mail me my watch."

Helpful Cool

5/5
2017-11-27

satisfied customer

"I purchased a watch online from Jomashop and am very pleased with the service, price, and product.
Thank you very much.
"

Helpful Cool

5/5
2017-09-11

Great deal, great watch, fast service!!!

"Great experience!!!! Would definitely recommend!!!!

"

Helpful Cool

5/5
2017-09-11

Amazing Service, Great Company

"I am so satisfied with Jomashop, every time you have a surprise for me!"

Helpful Cool

5/5
2017-09-04

Look for no other place for watch shopping

"The products are genuine, and in perfectly new condition. The only problem is I keep coming back and buy new watches every week. Too many choices and price is too good to just pass on. "

Helpful Cool

4/5
2017-08-14

Super great deals!(PRADA wallet)

"All authentic products for such a great price...jomadeals/jomashop never disappoint"

Helpful Cool

5/5
2017-08-02

Watch Nixon.

"I ordered a watch. Delivery is very fast. The quality of the watch is excellent."

Helpful Cool

5/5
2017-07-31

Loved the experience!

"Was looking to purchase a new watch, I have never bought online reteller. Bought most from high end reteller. Loved the experience from Jomashop, received the watch in three days with $5.00 shipping. Will be buying from them again. "

Helpful Cool

5/5
2017-07-31

Great selection and prices!

"Great selection and prices. Order was sent out promptly and received quickly. "

Helpful Cool

5/5
2017-07-27

""It's really very excellent ""

Helpful Cool

5/5
2017-07-17

Excellent quality

"Excellent quality..prompt delivery and good prices !"

Helpful Cool

5/5
2017-07-11

Genuine!!!

"Very nice and genuine deals"

Helpful Cool

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