Resolve customer service issues quickly
"Excellent customer service on a shipment"
Classical Longines Watch
"I bought a Longines Master Collection Automatic Men's Watch last month, I found it not convenient to make an return when I changed my mind, However, I returned it and bought another one, though the packing of the watch was a little broken, the watch looks cool, I like it!"
First time buyer Superb Experience -
"I am so glad I took a chance and ordered a watch from Jomashop. This was my first order and it was seamless, easy and worked like clockwork. I received the watch I ordered in just a couple days. It included the manufacturer documentation, factory packaging and was spotless and perfect. The watch is flawless! I got a very nice Citizen Eco-Drive. I will most definitely order from Jomashop again. I saved money, shipping was fast, the watch is beautiful. What's not to like? Effortless. "
Product is as bad as service
"Orders 17T2330 and 17T2261 placed on 12/21 both arrived incomplete and in disarray, original manuals are missing and items appear used/not authentic. The plastic tape on them appears to be a suranwrap type of plastic, not original plastic covering used on original Rado watches. The watch tag was removed on one item, manuals missing on both orders. I've been emailing/calling Jomashop since late December, I was promised a call or email back from an Azzi on or around 12/26, nothing received back. I've since made additional calls, was put on hold for well over ten minutes before call dropped, called back again and another lengthy hold time before someone in sales picked up and said they are closed. I've also sent emails, a few reps stated manuals were sent, nothing received to date. Most recently, I received an email from an Emillee, this is now almost two months since my initial call to Azzi, too little and too late as I need a refund for items. She stated manuals were sent and had tried to reach me by phone, I've received no calls from her or anyone at Jomashop.com to date. I called today, 2/19 and spoke with a manager, she requested photos of items even though it is past 30 day return time frame. As I attempted to explain to her, the orders are incomplete first of all. Second, the items are boxed and ready to return. I believe photos are irrelevant at this point as orders are incomplete and past return time frame, which is not my fault as Ive been in contact with Jomashop since late December and I've stated I need to return prior as they are incomplete, suspect they are fake/used. I received two additional emails today with information to return, no prepaid return label. Their live chat rep refused to send any label without photos of items. Again, I do not believe there is any point as it is past return time frame and they can simply deny refund even with photos. They seem to miss the point the orders are incomplete without manuals, simply do not care.Most recently, I received a message on trustpilot.com from a Roe Adler to call him...He left his number to reach out in regard to my review, I called him without reaching resolution. It appears he merely wanted to discuss my reasons for making such review, could not provide resolution I am looking for which I believe he plainly stated. He seemed to insist I just went ahead and made negative reviews without trying to resolve matter first, which is not true. Long story, short, the call was a waste of time. If you post a review, he will leave his number but wont be able to offer you resolution. It appears this is done so as to save face."
"Product wasn’t in stock so I had to pick another that was in stock but it really wasn’t so I still had to wait an extra week for them to mail me my watch."
"I purchased a watch online from Jomashop and am very pleased with the service, price, and product.Thank you very much."
Great deal, great watch, fast service!!!
"Great experience!!!! Would definitely recommend!!!!"
Amazing Service, Great Company
"I am so satisfied with Jomashop, every time you have a surprise for me!"
Look for no other place for watch shopping
"The products are genuine, and in perfectly new condition. The only problem is I keep coming back and buy new watches every week. Too many choices and price is too good to just pass on. "
Super great deals!(PRADA wallet)
"All authentic products for such a great price...jomadeals/jomashop never disappoint"
"I ordered a watch. Delivery is very fast. The quality of the watch is excellent."
Loved the experience!
"Was looking to purchase a new watch, I have never bought online reteller. Bought most from high end reteller. Loved the experience from Jomashop, received the watch in three days with $5.00 shipping. Will be buying from them again. "
Great selection and prices!
"Great selection and prices. Order was sent out promptly and received quickly. "
""It's really very excellent ""
"Excellent quality..prompt delivery and good prices !"
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