130 reviews
8.06 / 10
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  • SUPPORT EMAIL
    vipservice@glencara.com
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Payment options

  • option not available Visa / Mastercard
  • option not available American Express
  • option not available Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • option not available UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • option not available Standard Next Day
  • option not available International
  • option not available 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • option not available Online Ordering
  • option not available Online Ordering Tracking
  • option not available Secure Order Processing
  • option not available Require User Registration
  • option not available Guaranteed Security

Other

  • option not available International Order
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  • option not available Customer Support
  • option not available RMA Required
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Review History & Profile See full Rating history

Product & services pricing 7.88/10
Chance of future purchase: 7.33/10
Shipping & packaging: 7.16/10
Customer service: 7.40/10
Return/Replacement policy: 7.37/10
Click a star to Write a Review!
5/5
2018-05-18

LOVE!

"Great experience - customer service was exceptional, and i love my ring!!! "

Helpful Cool

5/5
2018-05-16

SIMPLY WONDERFUL

"I ordered a total of 4 items and I love the quality of the silver, the craftsmanship and their customer service. Maria was so helpfull in helping with a different size and a shipping issue. Rapid reply by email (within 24hours)
Thank you Glencara
"

Helpful Cool

1/5
2018-05-15

BUYERS BEWARE! No merchandise received!

"ordered in March and still no merchandise. every time I email the company I get Maria answering stating it didn't pass inspection. Today she stated tracking shows delivered but wouldn't give tracking # and no pkg was delivered to my house. from the other reviews online where they can't be censored, it looks like I ordered from the wrong company"

Helpful Cool

5/5
2018-05-04

Easy and trouble free!

"Great delivery time, no hassle."

Helpful Cool

5/5
2018-05-04

First class and fine wrork of art

"I havn't to tell so much - but I'm gald to find glencara"

Helpful Cool

5/5
2018-04-27

Easy purchase

"Very easy transaction, including the online shopping experience and prompt delivery. Great items arrived in perfect condition. Thank you. "

Helpful Cool

5/5
2018-04-27

Present to send abroad

"I made the purchase after carefully choosing the present, the Item was well describer and it was dispatched shortly after and arrived on time and the packaging was perfect. Well done and thanks, I'll definitely use this service again. "

Helpful Cool

5/5
2018-04-27

Perfect Replacement

"I recently lost a ring that my husband bought and gave to me when we were in Ireland for our 17th anniversary. We turned to Gencara to find a replacement. We found the perfect match on their site. After ordering we were informed that it would be later than anticipated arrival. Company kept in touch and made sure we knew when it was on it's way. I was thrilled to see that it was almost a perfect match to the one I lost. I was so happy to have it back on my finger for our 49th anniversary. Great company to work with."

Helpful Cool

5/5
2018-04-27

Fantastic Company

"This was my second time dealing with Glencara . They always gave me great support , updating me on timing of jewelry being made , to the date of delivery . Even when I made a mistake when ordering they had absolutely no problem in correcting it for me . This is a great company to deal with ."

Helpful Cool

5/5
2018-04-26

Excellent customer service and beautiful jewellery

"I ordered a ring for my boyfriend as a gift and he absolutely loves it. Staff were very helpful when I enquiried about getting the ring engraved and offered me a range of different designs. Will definitely be ordering from here again."

Helpful Cool

1/5
2018-04-26

dont waste your money

"ordered a ring on 4 apr. was promaced delivery on the 16 th.....still no ring (26 apr.)...now they wont respond to e mails ......lame exchuses no service...what a way to run a company....cancel my order"

Helpful Cool

5/5
2018-04-26

Great quality and great service

"I received the ring I ordered in the expected amount of time. I had a few questions after I had purchased the ring, and customer service replied quickly and professionally. Now that I’ve got the ring, I am so pleased with the quality. It’s beautiful! "

Helpful Cool

5/5
2018-04-26

Lovely ring, great service

"Delighted with the claddagh I ordered, it arrived so quickly too! I wanted to change part of my order which was no issue at all, customer service were very quick and helpful! Will definitely order from Glen Cara again"

Helpful Cool

5/5
2018-04-25

Beautiful jewelry, Fast shipping

"Purchased 3 rings for my bridesmaids, They arrived within one week and are beautiful. I would definitely recommend Glencara "

Helpful Cool

1/5
2018-04-24

Ripped off

"I ordered a ring from Glencara.com I received it and had to send it back for a smaller size, their website states " Size Exchanges are Free, Fast & Easy
* 60 day Return Policy
* No Customs Fees"
What a joke. Worst customer service ever, they emailed me and told me that my ring has been "shipped today" on three different occasions. The phone number: Galway, Ireland Toll Free 1 866 567 7451 is only a recording saying to email them. It's been over three months and I still don't have a ring and I've been totally robbed of my money, no ring and no money returned. Just a terrible company.
"

Helpful Cool

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