• ADDRESS
    5050 Ashland Way
    Franklin, WI US
    53132
    Note: This is a local storefront
  •  
  • BUSINESS HOURS
    Weekdays: 8am-9pm Weekends: 9am-5pm
    GENERAL PHONE
    (800)509-4990
    FAX
    n/a
  •  
  • SUPPORT EMAIL
    customerservice@diamondnexus.com
    SUPPORT PHONE
    (800) 509-4990

Payment options

  • option not available Visa / Mastercard
  • option not available American Express
  • option not available Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • option not available UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • option not available Standard Next Day
  • option not available International
  • option not available 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • option not available Online Ordering
  • option not available Online Ordering Tracking
  • option not available Secure Order Processing
  • option not available Require User Registration
  • option not available Guaranteed Security

Other

  • option not available International Order
  • option not available Customer Info. Confidential
  • option not available Customer Support
  • option not available RMA Required
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Review History & Profile

Product & services pricing 8.37/10
Chance of future purchase: 8.77/10
Shipping & packaging: 9.08/10
Customer service: 8.69/10
Return/Replacement policy: 8.98/10
Click a star to Write a Review!
5/5
2018-08-15

Excellent!!

"Many compliments, exactly as advertised"

Helpful Cool

5/5
2018-08-13

Excellent quality earrings as always

"Was able to buy a very nice pair of earrings for my daughter's masters graduation at a great price. Have bought several jewelry items from Diamond Nexus over the years and have always been very pleased."

Helpful Cool

5/5
2018-08-13

Diamond Nexus delivers!!!

"Absolutely beautiful ring. My girlfriend loved it. Highly recommended!!!"

Helpful Cool

3/5
2018-08-13

Great service but great disappointment with the ring. It looked fake

"I waited for the ring to come. Awesome feelings but when I opened the box it looked so not diamond.
But the service was excellent
"

Helpful Cool

5/5
2018-08-12

39 Years

"The Ring is Beautiful and then more."

Helpful Cool

5/5
2018-08-12

Amazing

"Everything is all amazing fast shipping and jewelry is excellent "

Helpful Cool

2/5
2018-08-12

Website info confusing

"I thought when you were picking out the gold or silver it was for the chain that goes with it. So I thought I was getting 3 chains along with the pendants.
When I emailed to ask about it they just said it was for the pendant setting. But then why on the website did it ask for the chain size. They did not offer to assist me with getting chains to match.

Diana
"

Helpful Cool

5/5
2018-08-12

Stunning.

"My Nexus earrings are stunning. The color, cut, clarity is amazing. I hope to purchase more Nexus products. And the best part is they are not part of destroying the earth or not part of destroying lives."

Helpful Cool

5/5
2018-08-11

Nice Ring

"I liked that I could get 1/2 sizes in a less expensive ring. It saved me from having to pay to have my new ring sized. I wish Diamond Nexus offered more colored stones in the 10K gold settings."

Helpful Cool

5/5
2018-08-11

Only place to shop

"Best experience great customer service "

Helpful Cool

5/5
2018-08-11

Well worth it. Stunning.

"Left everyone speechless."

Helpful Cool

5/5
2018-08-09

Great Diamonds

"Great deal, great product"

Helpful Cool

4/5
2018-08-09

Beautiful ring

"The product arrived on schedule and it looked as described."

Helpful Cool

5/5
2018-08-07

Beautiful and very nice

"My wife was very pleased and surprised."

Helpful Cool

5/5
2018-08-07

"j'adore ma bague elle est magnifique !!! "

Helpful Cool

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