• ADDRESS
    30062
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  • BUSINESS HOURS
    10:00am - 6:00pm Mon-Fri
    GENERAL PHONE
    888-707-7080
    FAX
    866-875-3063
  •  
  • SUPPORT EMAIL
    service@brilliantpuzzles.com
    SUPPORT PHONE
    888-707-7080 Ex.2

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Review History & Profile See full Rating history

Product & services pricing 7.22/10
Chance of future purchase: 7.92/10
Shipping & packaging: 8.61/10
Customer service: 9.29/10
Return/Replacement policy: 9.17/10
Click a star to Write a Review!
5/5
2018-04-20

Mrs. Claus

"Great on line shopping, and quick delivery. Great all around. "

Helpful Cool

1/5
2018-04-17

Waste of money

"Puzzles are tiny, do not match descriptions and don’t come with instructions. Very disappointed. Waste of money."

Helpful Cool
No Avatar
Winsharept from Brilliant Puzzles has responded
Posted Apr-18-2018

“Thank you for this feedback, and we are sorry you did not like the puzzles.
All puzzles and games detailed page include the exact dimensions of the product, so it is important to check this information.
Solutions to most puzzles can be either downloaded at the product page, or be requested.
Most manufactures of puzzles do not include puzzle solutions in the package, to give the puzzler a challenge option.”


5/5
2018-04-12

Great Puzzles

"I was very happy to discover a story which sold mechanical puzzles. Everything which I ordered came quickly and I was very happy with my purchase. I would highly recommend this company to anyone who enjoys mechanical puzzles.
Sincerely,
S.E. Armstrong
"

Helpful Cool

5/5
2018-04-08

Great gift!.

"I bought 2, one for my 14 year old grandson's birthday in March and he loves it! The second will be for my 11 year old grandson's birthday in June. My son plans to woodburn his name and year he received it into the base."

Helpful Cool

5/5
2018-04-07

Very pleased

"Very pleased , would buy from them again"

Helpful Cool

5/5
2018-04-02

great product

"Pkg came as promised, done pieces were a bit hard to get out if frame but overall product was great!!"

Helpful Cool

3/5
2018-03-26

"Puzzles are smaller size then I thought they would be"

Helpful Cool

5/5
2018-03-25

Really nice products.

"Some are enjoyably unique."

Helpful Cool

5/5
2018-03-24

Love

"I love it. It is really well made. Beautiful all the way around."

Helpful Cool

5/5
2018-01-27

money puzzle

"It was fun and gave quite a few minutes of amusement watching them try to get to the money!"

Helpful Cool

1/5
2018-01-17

HORRIBLE

"I requested to receive the solution of the 2 puzzles when I placed the order and those solutions were not sent!!!
I requested the instructions to return the 2 puzzles and I have not received any answer!!!
"

Helpful Cool
No Avatar
Winsharept from Brilliant Puzzles has responded
Posted Jan-17-2018

“Hello,
As far as we could see, we sent you the reply with the puzzles instructions, as well as the email with the return authorization and return instructions, on December 29.
Please check your email. It may going to the spam folder.
Thank you.”


5/5
2018-01-08

"Fun puzzle! Bought several for our couple friends and they all loved it! It was very fun, everyone trying to get it first!"

Helpful Cool

5/5
2018-01-05

good first experience

"nice products and swift delivery overseas!"

Helpful Cool

5/5
2018-01-04

Quick delivery

" Quick delivery. Puzzle for me so not certain how a Puzzler would view it."

Helpful Cool

3/5
2018-01-04

Puzzles were ok

"I ordered 2 puzzles: one was exactly as described; the other was a cheap plastic toy with which I was disappointed."

Helpful Cool

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