• ADDRESS
    30062
  •  
  • BUSINESS HOURS
    10:00am - 6:00pm Mon-Fri
    GENERAL PHONE
    888-707-7080
    FAX
    866-875-3063
  •  
  • SUPPORT EMAIL
    service@brilliantpuzzles.com
    SUPPORT PHONE
    888-707-7080 Ex.2

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Review History & Profile

Product & services pricing 5.31/10
Chance of future purchase: 6.79/10
Shipping & packaging: 7.50/10
Customer service: 10.00/10
Return/Replacement policy: 8.75/10
Click a star to Write a Review!
5/5
2018-06-30

Awesome!

"Awesome service, awesome products.
Can’t wait to shop woth them again.
"

Helpful Cool

5/5
2018-06-29

excellent :)

"Fast delivery, excellent quality :) 5 star rating because all was fast and easy :)"

Helpful Cool

5/5
2018-06-21

Ya can't beat the best.....

"Just enjoy being taxed ....fills time on rainy days."

Helpful Cool

5/5
2018-06-12

Looks great!

"Came on time and was exactly what it was advertised as. Great gift idea. "

Helpful Cool

3/5
2018-06-09

Good

"Smooth transaction. A bit disappointed that it was different from the displayed color."

Helpful Cool

5/5
2018-05-26

Good straightforward purchase.

"Good straightforward purchase."

Helpful Cool

4/5
2018-05-16

Excellent customer service but these puzzles are really challenging!

"Puzzle (3D) way too hard for my mom with dementia. Asked if I could return them and had a very positive experience with a refund. When they say “ suitable for 8 yr old and up, though, it better be an 8 yr old with an IQ of 160. These puzzles are tough!"

Helpful Cool

4/5
2018-04-30

Almost perfect

"The item I ordered "Towers of Hanoi" arrived in good time. The only negative was that the glue gave way on one box panel and had to be re-glued."

Helpful Cool

5/5
2018-04-28

Great puzzle company

"I love everything I have brought so far. They have unusual puzzles that cause you to think and keep your mind excercised. Easy checkout and great shipping. Great customer service. They handled my situation ASAP. "

Helpful Cool

5/5
2018-04-20

Mrs. Claus

"Great on line shopping, and quick delivery. Great all around. "

Helpful Cool

1/5
2018-04-17

Waste of money

"Puzzles are tiny, do not match descriptions and don’t come with instructions. Very disappointed. Waste of money."

Helpful Cool
No Avatar
Winsharept from Brilliant Puzzles has responded
Posted Apr-18-2018

“Thank you for this feedback, and we are sorry you did not like the puzzles.
All puzzles and games detailed page include the exact dimensions of the product, so it is important to check this information.
Solutions to most puzzles can be either downloaded at the product page, or be requested.
Most manufactures of puzzles do not include puzzle solutions in the package, to give the puzzler a challenge option.”


5/5
2018-04-12

Great Puzzles

"I was very happy to discover a story which sold mechanical puzzles. Everything which I ordered came quickly and I was very happy with my purchase. I would highly recommend this company to anyone who enjoys mechanical puzzles.
Sincerely,
S.E. Armstrong
"

Helpful Cool

5/5
2018-04-08

Great gift!.

"I bought 2, one for my 14 year old grandson's birthday in March and he loves it! The second will be for my 11 year old grandson's birthday in June. My son plans to woodburn his name and year he received it into the base."

Helpful Cool

5/5
2018-04-07

Very pleased

"Very pleased , would buy from them again"

Helpful Cool

5/5
2018-04-02

great product

"Pkg came as promised, done pieces were a bit hard to get out if frame but overall product was great!!"

Helpful Cool

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